FAQs
Frequently Asked Questions (FAQs)
1. What is epoxy resin, and why is it used in your products?
Epoxy resin is a durable synthetic material known for its versatility. We use it in our tables and wall art for its strength, resilience, and ability to create stunning, glossy finishes.
2. How do I clean and maintain my epoxy table or wall art?Regularly wipe surfaces with a soft, damp cloth. For stubborn stains, use a mild soap solution. Avoid abrasive cleaners, and protect from excessive heat, direct sunlight, and harsh chemicals.
3. Can I place hot items directly on the epoxy surface?
To prevent damage, use trivets or coasters for hot items. Prolonged exposure to high temperatures can affect the epoxy finish.
4. How do I prevent yellowing of the epoxy over time?
Position your table or wall art away from direct sunlight or use window treatments to minimize UV exposure such as window shades. This helps prevent the yellowing effect that prolonged sunlight exposure can cause.
5. Can I use my epoxy table for cutting or chopping?
Avoid cutting directly on the epoxy surface to prevent scratches. Use cutting boards for such activities.
6. Are your products customizable?
Yes, we offer customization options for both tables and wall art. Contact us through our customs page for details on how to personalize your order.
7. What are your processing times on a table / wall art?
Processing times vary depending on the artwork itself as well as the time and order the piece was placed. Usually 3-6 weeks once approved.
8. What is your return policy?
We do NOT offer returns on any table top, and or wall art.
ALL SALES ARE FINAL.